Privacy Policy

Last Updated 18 April 2025

This Privacy Policy describes our policies and procedures on the collection, use, and disclosure of your information when you use the services provided by EliteMartkh.com. This Privacy Policy applies to all users of the Website and Apps, including those who access them without registering.

Information We Collect

We collect several types of information about users of our Website and Services, including:

Personal Information

This includes information that can identify you, such as your name, phone number, delivery address, and email. We collect this data when you create an account, place an order, or contact us.

Usage Data

This includes information about how you interact with our Website and Application, such as pages visited, order history, access times, and clicked items. We may use tools like cookies or analytics to collect this data to improve our services.

Device Information

This includes technical details such as the type of device, operating system, browser type, IP address, and mobile network information, collected automatically when you access our services.

Use of Analytics and Attribution Tools

EliteMart uses third-party tools, including the Meta (Facebook) SDK, to help us understand how users discover and install our app. This allows us to evaluate the performance of our marketing campaigns and improve how we promote the app. We collect anonymized and aggregated data to determine whether an install resulted from a specific advertisement or marketing source. This data includes metrics such as:

• App installs
• App opens and general engagement

We do not use this data to track individual users across other apps or websites. We also do not access or use the device’s Identifier for Advertisers (IDFA), and we do not serve personalized ads based on your activity. All attribution is conducted using privacy-focused technologies such as Apple’s SKAdNetwork, in accordance with Apple’s privacy guidelines.

How Do We Use Your Information?

We use the information we collect for the following purposes:

• To operate and maintain the Website and Application.
• To process and deliver your orders.
• To provide customer support and respond to inquiries.
• To improve and personalize your shopping experience.
• To send notifications or promotional content (if you’ve opted in).
• To comply with legal and regulatory obligations.

Data Retention

We retain your Personal Information only as long as necessary to fulfill the purposes described in this Privacy Policy. Usage and Device Information may be retained for analytical and performance improvement purposes, unless longer retention is required by law.

Your Choices

You have the following choices regarding your information:

• You may access and update your personal details by logging into your account.
• You may disable cookies in your browser to stop tracking of usage data.
• You may opt out of marketing communications at any time.
• You are not required to provide any personal information for this type of data collection. Attribution data is anonymized and does not personally identify you.

Information Security

We implement reasonable safeguards to protect your data from unauthorized access or misuse. However, no method of electronic transmission is completely secure, and we cannot guarantee 100% security.

Children’s Privacy

Our services are not directed toward children under the age of 13. We do not knowingly collect personal data from individuals under 18. If you believe your child has provided personal information, please contact us immediately.

Data Transfer and Protection

Your information may be stored or processed outside of your home country. By using our services, you agree to such transfers, understanding that the data protection laws may differ from those in your jurisdiction.

Account Deletion

You may request account deletion at any time.

To delete your account:

• Log in to the app or website.
• Go to Profile > Delete Account Option.
• Select Delete Account , then confirm by clicking Delete.

Your data will be permanently deleted in accordance with applicable regulations.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page. We encourage you to review this page regularly to stay informed.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

elitemartkh@gmail.com